ORDERING

METHOD: We currently prefer orders by our online ordering system, but also accept orders via fax (425-774-0132), telephone (425-776-0724) or email (orders@nwzoo.com). For fax orders we appreciate you using our Fax Order Form, which may be downloaded at www.nwzoo.com/order. Telephone orders may be placed during business hours or left on voicemail after hours.

DEADLINE: To maximize our efficiency and provide you with exceptional service at competitive pricing, all truck delivered and air freight orders are due by 12 p.m. on Monday. We cannot guarantee we will be able to fill any orders or make any changes or additions received after this deadline. We ship via UPS Monday through Wednesday.

ONLINE ORDERING: Our new online ordering system allows for efficient and accurate order placing that reflects our up-to-date and accurate inventory. Customers are provided log-in information to this private e-store by our office. Please contact us by phone [425-776-0724] or email [orders@nwzoo.com] to set up your account.